faq

About Diamond Cannabis Direct Collective

You can place an order 24/7 via our online store or phone in your order.

Phone-In Orders:

(805)-888-7000

OR
Order Online

Our site is mobile device order friendly as well! 

Hours of Operation
Online Ordering: 24/7
Phone-In Order Hours: 11am – 8:00 pm daily
(805)-888-7000
We only deliver in daylight hours.
Delivery

Normal Delivery Hours: 1pm – 7pm daily (delivery times may fall outside of normal delivery hours dependent upon demand)

SAME-DAY DELIVERY: Within SLO County and parts of Santa Barbara County. Orders must be placed by 6:30pm for same day delivery.

OBSERVED HOLIDAYS: Christmas, New Year’s Day, Fourth of July, Thanksgiving

DELIVERY ORDERS

Delivery times may vary based on traffic and order volume.

Should you learn you will not be available to take delivery, please call us at (805)-888-7000

CANNABIS DELIVERY & PAYMENT POLICIES

Drivers carry no change. Cash payment must be exact change or more. We encourage money orders or cashier’s checks. Please Note: We’re currently unable to accept Debit/Credit cards.

Abuse of the service or our staff will result in denial of service.

Driver carries no product other than your order.

We only deliver in daylight hours.

Driver vehicles have security cameras and are tracked via GPS through security headquarters.

Drivers retain the right to refuse service to anyone.

We will only deliver to a residence, your work or hotel where you are checked in. Addresses and contact #’s will be verified.

Our drivers will not be in a marked car, drivers are randomly and anonymously followed by our trained safety personnel to ensure best practices.

Deliveries are packaged in discreet paper bags, looking like food delivery.

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Please see our delivery service page for locations that we currently service.

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Yes, our minimum order amount is $60

Note: A service delivery fee may apply if the delivery location is 10 miles or more from highway 1 or 101

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Online Ordering: 24 hours/day

Phone Ordering: Monday – Sunday, 10 am – 6:30 pm

Cannabis Delivery Hours: Monday – Sunday, 1 pm – 7 pm

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We have an online menu. The cannabis you see online might not be in stock, but it will give you a good sense of the alternative medicine we carry. We do try to carry different types of buds, different concentrates plus a lot of edibles. If we don’t have something specific that you are looking for, we will probably have something you will like.

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We are happy to announce that we are selling clones. Please check out our online menu.

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Fill out our member form with your patient information. We will honor your doctor’s recommendation provided we can verify it. We require you to have a valid driver’s license, California ID, or passport upon delivery. Click here for a list of doctors who can provide recommendations.

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There are no membership fees whatsoever.

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You need a valid California ID and proof of your status as a medical cannabis patient. If you have a medical ID card issued by the California Medical Cannabis Patient ID Center (CMCP), or the state of California, we will honor it. If you only have a doctor’s recommendation, we simply need to call and verify it through your doctor’s office. If you only have a doctor’s recommendation, fill out our membership form with the pertinent patient information and submit it. You will need a valid driver’s license, ID, or passport upon delivery.

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We might be able to verify you ahead of time if your doctor does not require that we fax your recommendation to them. Simply fill out the member form with your patient information, or you can call and we will walk you through the process. If you have a California Medical Cannabis Patient ID Center CMCP card, or a state-issued medical ID card, then you will not need to be verified.

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Yes. We also recognize the State ID card, which is also issued by the CMCP (see question above). The State ID is sponsored by the state of California, costs twice as much as the CMCP ID, and takes longer to obtain. Please note that the California Attorney General has also disclosed a willingness to share patient information collected by the State ID card program with the federal government. The CMCP card, by contrast, is cheaper and your information will not be shared by anyone without a subpoena or your express permission. Both cards are issued at the same place – the CMCP.

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You can visit your personal physician OR if you do not have a physician, there are multiple physicians practicing near San Luis Obispo County who are currently recommending medical cannabis. For more information please see our “Doctors” page.

The process is rather simple and inexpensive. As soon as you have your medical cannabis recommendation you’ll be able to place an order with us.

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If you have more questions or if you would like to make suggestions, contact us.